Privacy Policy

Effective August 15, 2026

Journeys East Travel, LLC (“Journeys East,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the personal information we may collect through our website and in connection with planning and operating Journeys East journeys, and how we use and share that information.

1. Information We Collect

We may collect information you choose to provide to us, including:

  • Name, email address and phone number

  • Number of travelers

  • Travel interests, preferred dates and destinations

  • Information included in an inquiry, interest form or waitlist submission

If you book or travel with Journeys East, we may also collect information reasonably necessary to plan and operate your journey, such as:

  • Passport details, nationality and date of birth

  • Visa and travel-document information

  • Emergency contact information

  • Travel preferences and other information needed for reservations or arrangements

  • Information required for hotels, transportation, tickets and other journey services

We may also receive basic information about how visitors use our website, such as pages viewed, browser or device information, and similar website analytics.

2. How We Use Your Information

We may use your information to:

  • Respond to questions and inquiries

  • Discuss Journeys East journeys with you

  • Contact you about future departures or waitlist availability when requested

  • Make and manage hotel, transportation, ticketing and other travel arrangements

  • Coordinate with travel suppliers involved in your journey

  • Support visa or travel-document requirements where applicable

  • Provide pre-trip and on-trip communications and support

  • Respond to emergencies or travel disruptions

  • Process and administer bookings

  • Improve our journeys, website and guest experience

  • Maintain appropriate business, administrative and legal records

We do not sell your personal information.

3. How We Share Information

We may share relevant personal information with hotels, transportation providers, guides, local operators, booking and payment providers, and other travel suppliers when reasonably necessary to arrange or deliver your journey.

We may also use service providers that help us operate Journeys East, including website, communications, booking, payment and administrative platforms such as Squarespace and WeTravel.

These providers may process information according to their own privacy policies and terms.

We may also disclose information when reasonably necessary to comply with applicable law, protect our rights, or prevent fraud or misuse.

We do not sell or rent personal information to third parties.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the site function properly and understand how visitors use it.

You can manage or disable cookies through your browser settings, although some website features may not function as intended.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to respond to inquiries, manage journeys and bookings, maintain business records, and meet legal or administrative requirements.

We take reasonable measures to protect the information entrusted to us. However, no method of transmitting or storing information can be guaranteed to be completely secure.

6. Your Choices

You may contact us to:

  • Update or correct information you have provided

  • Ask us to stop contacting you about future journeys

  • Ask questions about the personal information we maintain about you

7. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Journeys East Travel, LLC
Email: info@journeyseasttravel.com

8. Changes to This Policy

We may update this Privacy Policy as our website, services or business practices evolve. The latest version will be posted on this page with an updated effective date.

Journeys East Travel LLC

Journeys East